Frequently asked questions
How do I submit an RFQ?
Start from the RFQ form, add items, quantities and technical data, then review and submit.
Can I request a product not listed in the catalog?
Yes. Add a custom item with its name, quantity, unit and technical requirements.
What technical information is required?
Part number, specifications, dimensions, material, quantity, application and available documents improve request accuracy.
Can I upload Excel and PDF files?
Yes. The request form supports common technical files within the limits shown on the upload step.
Are displayed prices final?
The catalog has no public prices. Any price is issued through a formal quotation with currency, validity and terms.
Is an account required?
No account is required to submit an RFQ or use the secure tracking link sent by email.
How can I track my request?
Use the reference number and email to initiate secure tracking, then open the link sent to your email.
Do you support custom-made products?
Custom requirements, drawings and specifications can be attached and structured within the request.